Terms and Conditions - Coney Hall Skip Hire
Welcome to Coney Hall Skip Hire. By hiring our skip services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding with your booking.
1. Definitions
- Company: Refers to Coney Hall Skip Hire.
- Customer: The individual or entity entering into a contract with the Company for skip hire services.
- Skip: The container provided by the Company for the disposal of waste.
2. Booking and Payment
Bookings can be made online, via phone, or in person. All bookings must be confirmed with a valid deposit. Payment is due upon delivery of the skip. We accept various payment methods, including credit/debit cards and bank transfers.
3. Hire Period
The standard hire period is 7 days from the date of delivery. Extensions may be requested but are subject to availability and additional charges.
4. Delivery and Collection
Our team will deliver and collect the skip at the agreed-upon address. It is the Customer's responsibility to ensure that the drop-off point is accessible. Please note: We are not liable for any damage caused to property during delivery or collection.
5. Permissible Waste
Customers must only dispose of waste materials as per local regulations. The following items are strictly prohibited:
- Hazardous waste, including chemicals and asbestos
- Electrical appliances
- Medicines
- Flammable materials
Failure to comply may result in removal of the skip and additional charges.
6. Safety and Use
Customers must ensure that the skip is used in a safe manner. Overloading the skip or placing it on unsuitable ground can be dangerous. The Company reserves the right to refuse service if safety concerns arise.
7. Liability
The Company is not liable for any loss or damage to property deposited in the skip, except in cases of negligence. It is the Customer's responsibility to remove all valuable or irreplaceable items.
8. Insurance
Customers are encouraged to secure appropriate insurance cover for their waste. The Company holds liability insurance, but it covers only specific scenarios as outlined in our insurance policy.
9. Termination
The Company reserves the right to terminate the hire agreement if the Customer breaches any of these terms and conditions. In such cases, fees for hire periods used up to termination will apply.
10. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which the Company operates. Any disputes will be subject to the exclusive jurisdiction of the courts in that area.
10.1. Amendments
The Company may revise these terms and conditions at any time. Customers will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
11. Privacy Policy
Your privacy is important to us. Personal information collected during the booking process is handled in accordance with our Privacy Policy. We do not share customer data with third parties without consent, except as required by law.
12. Force Majeure
The Company is not responsible for delays or failures in service due to circumstances beyond our control, including but not limited to natural disasters, strikes, or governmental actions.
13. Severability
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
14. Entire Agreement
These terms and conditions constitute the entire agreement between the Customer and the Company regarding skip hire services, superseding any prior agreements or understandings.
14.1. No Waiver
No waiver of any breach of these terms will be considered a waiver of any subsequent breach. All rights and remedies are cumulative and not exclusive.
15. Customer Responsibilities
- Ensure all waste is securely packed to prevent spillage.
- Obtain necessary permissions for skip placement.
- Notify the Company of any changes to delivery or collection times.
Adhering to these responsibilities ensures a smooth and efficient service experience.
16. Dispute Resolution
In the event of any disputes arising from the hire agreement, both parties agree to attempt resolution through negotiation before pursuing legal action.
17. Customer Support
While this document outlines our terms and conditions, our customer support team is available to answer any questions or provide clarifications regarding your hire agreement.
18. Feedback and Complaints
We value customer feedback and strive to address any complaints promptly. Please contact our support team with any concerns, and we will work towards a satisfactory resolution.
19. Environmental Responsibility
Coney Hall Skip Hire is committed to environmentally responsible waste disposal. We ensure that all collected waste is processed in compliance with environmental regulations and strive to minimize our ecological footprint.
19.1. Recycling Initiatives
A significant portion of the waste collected is recycled or reused, reducing the amount sent to landfills and supporting sustainable practices.
20. Miscellaneous
These terms and conditions may be supplemented by additional terms specific to certain services or promotions. Such supplementary terms will be communicated clearly and require acceptance alongside this agreement.