Privacy Policy - Coney Hall Skip Hire

Introduction

Welcome to Coney Hall Skip Hire. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our services.

Information We Collect

We prioritize your privacy and collect only the information necessary to provide our services effectively.

Personal Information

Name
Contact Information (e.g., phone number, email address)
Billing Information
Address for service delivery

Non-Personal Information

Usage Data such as IP address, browser type, and operating system
Cookies and Tracking Technologies

How We Use Your Information

Your information is utilized to enhance your experience with our services and to ensure efficient operations.

Service Delivery: To process and fulfill your skip hire requests.
Communication: To respond to your inquiries and provide customer support.
Billing: To process payments and manage billing information.
Improvement of Services: To analyze and improve our service offerings.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as outlined below:

Service Providers: Trusted third parties who assist us in operating our business and services.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Protecting data during transmission.
Access Controls: Limiting access to personal information to authorized personnel only.
Regular Audits: Conducting regular security assessments.

Despite our efforts, no system is entirely secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have certain rights regarding your personal information, including:

Access: Requesting access to your personal data.
Correction: Requesting corrections to any inaccurate information.
Deletion: Requesting the deletion of your personal data under certain conditions.
Restriction: Requesting the restriction of processing your data.
Objection: Objecting to the processing of your personal information.
Data Portability: Requesting the transfer of your data to another service.

To exercise these rights, please contact us through the appropriate channels as described in this policy.

Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your own.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary for a contract we have with you.
Legal Obligations: Processing is necessary for compliance with a legal obligation.
Legitimate Interests: Processing is necessary for our legitimate interests, provided it does not override your rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our services and improve them accordingly.

Session Cookies: Temporary cookies that expire once you close your browser.
Persistent Cookies: Stay on your device for a set period or until you delete them.
Third-Party Cookies: Placed by external services to track your usage across different websites.

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

Professional Advisors

We may share your information with professional advisors, such as lawyers, bankers, auditors, or insurers, to help us with our business. These advisors are bound by confidentiality obligations and are prohibited from using your information for any other purpose.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling of our users. All decisions regarding your personal information are made by our staff in accordance with this Privacy Policy.

Feedback and Complaints

If you have any feedback or complaints regarding our privacy practices, we encourage you to reach out to us. We take your concerns seriously and will address them promptly in accordance with applicable laws.

Consent

By using our services, you hereby consent to our Privacy Policy and agree to its terms.

Conclusion

Your privacy is important to Coney Hall Skip Hire. We strive to maintain the confidentiality and security of your personal information and ensure that it is handled in a manner that respects your privacy rights.